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We normally dispatch your order within 3 business days (excluding weekends and holidays). *Please note that our shipping operations are closed on Saturdays, Sundays, national holidays, and during the year-end and New Year holidays, as well as during the summer and winter breaks.

Regarding delivery, we ship using Japan Post. For customers living outside of Japan, we offer the option of using EMS or Airmail.

In the unlikely event that there is a defect in the product, we offer exchanges and returns. Please refer to our returns policy for more details.returns policy.